[onscreen action] Dog shaking head.

[onscreen text] Jumping.

[onscreen action] Woman cooking, dog jumping at her leg. Woman pushes the dog away.

[female narrator] Jumping is a common complaint from pet parents.

[onscreen action] Man walks in a house and a dog jumps on him.

[narrator] If you're like most people, when your dog jumps,
you probably push him away, tell him no,
or you may even reward his jumping by petting him.

[onscreen action] Man walks in house, dog jumps on him. Thought bubble appears over dog.

[onscreen text] Great! More attention!
 
[narrator] What you may not realize, is all
of these reactions encourage your dog to jump
because they give him exactly what he's looking for,
your attention.
 
[onscreen action] Man walks in the house and the dog sits patiently.

[narrator] So we're going to show you ways to prevent jumping
and how to teach your dog to greet people calmly.

[onscreen action] Woman walks up to house and rings doorbell.

[narrator] Let's talk about how to prevent or minimize jumping
when you're expecting guests or a family member.
 
[onscreen action] Woman puts dog in crate.

[narrator] The simplest solution is to put your dog
in his crate or dog safe area until he calms down.

[onscreen action] Woman leads go to guest on a leash.

[narrator] When you bring him out to greet your guests,
keep him on his leash for extra control.
 
[onscreen action] Woman attaches a rope to a dog’s collar.

[narrator] If you don't wanna place your dog in his crate,
you can tether him to a piece of furniture
away from the front door.

[onscreen action] Woman stands on dog’s leash while guest enters the house.
 
[narrator] You can also stand on the leash
while giving him just enough slack to stand or sit
so he's unable to jump up on your company.

[onscreen action] Person petting a dog.
 
[narrator] Now that you know how to prevent jumping,
let's talk about teaching your dog
to be calm when greeting people.

[onscreen action] Woman bring dog to guest on leash.

[narrator] The key is to reward him for being calm
and take away attention from him when he jumps.

[onscreen action] Women petting dog.

[narrator] If you're consistent, he'll learn
that being calm is rewarded and jumping means
he'll lose what he wants most, your attention.

[onscreen action] Woman opens door with dog on leash.
Man walks into house.

[narrator] Here's how to stop jumping at the door.
 
Have your dog on a leash and have a friend enter
and exit as many times as they're willing to.

[onscreen action] Dog jumps on the man, the man leaves. Thought bubble appears by dog.

[onscreen text] Why are you leaving?

[narrator] The goal is for your dog to keep all four paws
on the floor when he's greeting your guests.
 
[onscreen action] Man opens door for friend. Dog jumps on friend. Friend leaves.

[narrator] If your dog jumps up, and he probably will
in the beginning, ask your guest to ignore him and walk out.
 
If he doesn't get attention when he jumps up,
he'll stop jumping.
 
Ask your friend to retry in about 10 seconds.

[onscreen action] Man opens door for friend and the dogs stays down.

[narrator] When your friend approaches,
and your dog keeps all four paws on the floor,
calmly reward him with a treat or attention
but avoid getting him too excited.

[onscreen action] Man practices letting in a different friend.

[narrator] Now you'll probably need to practice this several times
with your friend before your dog gets it.
 
You'll also need to practice with lots of different people.

[onscreen action] man prompting dog to sit. Thought bubble appears by dog.

[onscreen text] I guess I should sit at the door.

[narrator] Another option is to ask your dog to sit
when he greets people at the front door,
but you need to practice this at first
without the exciting guests.

[onscreen action] Woman lets a man in the house. The dog sits.

[narrator] So start working with him when there's no one at the door.
 
Then practice with a family member coming home
and eventually a guest.
 
With lots of practice, your dog will learn
that calm behavior is what gets him the reward
of meeting people.

[onscreen action] Woman walks into a kitchen. Dog jumps at her. Woman walks away ignoring the dog.
 
[narrator] So what do you do when your dog jumps up on you?

When your dog jumps up, step toward him
while turning your hip and ignore him completely.
 
[onscreen action] Man and woman enter a house. The dog jumps up. The people ignore the dog.

Don't make eye contact with him.
 
Don't bother telling him no.
 
Just act like he doesn't exist.
 
If he stops getting attention when he jumps,
he'll stop jumping.

[onscreen action] Woman sits on couch. Dog runs up to her. Woman pets the dog.
 
[narrator] Also remember to reward your dog
when he does have four paws on the floor.
 
Tell him he's a good boy and reward him
with petting, a toy, or a treat.

[onscreen action] Woman walks into kitchen with groceries. Dog start to jump. Woman prompts dog to sit.
 
[narrator] If you think your dog is about to jump,
and he knows how to sit,
remember you can ask him to do that instead.

[onscreen action] Dog sitting, thought bubble appears.

[onscreen text] Oh yeah, I’m not supposed to jump.
 
[narrator] Just remember to be proactive and tell him
what you want him to do.
 
Soon your dog will learn to remain calm
and won't jump up for attention.